FAQ - Orders & Shipping
We aim to ship all orders within 1-3 business days. Delivery usually takes 4–7 business days depending on your location and the product. You’ll receive a tracking number as soon as it ships—no mystery, just illumination.
Important: Holiday delivery times may vary depending on order volume during the season. Be sure to check for updates on our holiday processing times. We recommend placing your orders early to avoid any potential delays.
Please note: All prices on our website are listed in USD. Your card will be charged in your local currency once the transaction is completed.
Delivery Timeframes
All orders are carefully reviewed, approved, and prepared for shipment within 1–3 business days. Once dispatched, standard delivery within the contiguous U.S. typically takes 4–7 business days via local postal services.
Please note: Shipping timeframes do not account for customs processing. Occasional delays may occur during peak periods such as holidays and promotional events.
Shipping Costs
We offer complimentary shipping on all orders over $99 within the 48 contiguous United States—seamless, no codes required. For orders under $99, a flat-rate shipping fee of $2.99 applies, ensuring exceptional value with every delivery.
We accept all major credit cards, because keeping it simple, secure, and stress-free is kind of our thing.
Prefer a quicker checkout? We’ve got you covered with Amazon Pay and PayPal too. Just a heads-up: all prices are listed in USD, but your card will handle the currency conversion like a pro.
If your order hasn’t been shipped yet, we’re happy to help make changes. Send us an email at support@getglowiq.com within 12 hours of ordering - faster than our smart lights turn on.